DATA POLICY

We look forward to your visit to our website as well as your interest in our company and our products. In order to make you feel safe and secure when visiting our website, we take the protection of your personal data and its confidential treatment very seriously.

With these instructions on data protection, we would therefore like to inform you when we store which data and how we use it - of course, in compliance with the applicable German data protection regulations.

Controller within the meaning of the General Data Protection Regulation (GDPR):

TELENORMA AG
Johannes-Brahms-Str. 4
72461 Albstadt
Tel.: 07432-609-390-0
E-Mail: datenschutz@telenorma.ag
Represented by the Chairman of the Management Board: Gerd H. Schick

Register court: Stuttgart Local Court, HRB 760883

Legal basis for processing

Where we obtain the data subject’s consent for processing operations involving personal data, Art. 6 (1) lit. a GDPR serves as the legal basis.

Art. 6 (1) lit. b GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations necessary for carrying out pre-contractual measures.

Where processing is necessary for the purposes of the legitimate interests pursued by our company or a third party, and such interests are not overridden by the interests, fundamental rights, and freedoms of the data subject, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.

Annonymous data collection

When you access our web pages, our web servers automatically collect information of a general nature. This includes the type of web browser, the operating system used, the domain name of the Internet service provider, the IP address of the computer used, the website from which you visit us, the pages you visit, the date and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate this data only for statistical purposes and only in anonymous form.

Collection and processing of personal data

Personal data is only collected if you provide it on your own, for example to carry out an order, a survey, a competition or a registration for personalized services. There you will be informed about the intended processing purpose and, if necessary, your consent to storage. Your data is encrypted prior to transmission and processing to protect it from unauthorized access.

Exception here is the e-mail dispatch.

Use and distribution of the levied data

The personal data collected in the context of our web pages are used without your consent only for the order processing or processing of your inquiries and if necessary passed on to the appropriate group company. In addition, your consent to the use of your data in a TELENORMA managed, centrally managed customer and prospect database and a merger of your data in the TELENORMA Group. The use of this data remains limited to purposes of advertising and market and opinion research and is only possible for TELENORMA group companies and the TELENORMA trading organization within the Federal Republic of Germany. You can revoke your respective consent at any time with effect for the future.

Your data will not be sold, rented or otherwise made available to third parties. Transfers of personal data to state institutions and authorities are only possible within the framework of mandatory national legislation. Our employees, agencies and distributors are bound by us to strictest confidentiality.

Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Technically necessary cookies are used on the basis of Section 25 (2) No. 2 TDDDG and Article 6 (1) lit. f GDPR (legitimate interest in the technically error-free provision of our website). No consent is required for this.

In addition, we use cookies and similar technologies for analytics and marketing purposes, provided that you have given your explicit consent via our cookie consent tool in accordance with Section 25 (1) TDDDG in conjunction with Article 6 (1) lit. a GDPR. Within the scope of these cookies, personal data may be processed, in particular your IP address, unique device or browser identifiers, as well as information about your usage behavior on our website. Details about the services used, their providers, and purposes can be found in our Cookie Policy.

You can withdraw your consent at any time with effect for the future via the "Cookie Settings" link.

Marketing-Cookies

Marketing cookies are used to display relevant and interest-based advertising to you on our website as well as on other websites, and to measure the effectiveness of our advertising campaigns. These cookies are only activated after you have given your explicit consent via our cookie banner.

We currently use the following services for this purpose:

Google Ads (Remarketing / Conversion Tracking)
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; processing may also be carried out by Google LLC, USA.
Purpose: Measurement of the success of our advertisements and display of interest-based advertising on websites within the Google advertising network.
Data transfer to third countries: A transfer to Google LLC in the USA cannot be excluded. This is carried out on the basis of the EU Standard Contractual Clauses or, where certified, within the framework of the EU-U.S.
Data Privacy Framework.
Storage period: [to be added based on GTM/consent tool configuration]

Further information: https://policies.google.com/privacy

Server-Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • used operating system
  • referrer URL
  • host name of the accessing computer
  • time of the server request

These data cannot be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a default font will be used by your computer. For more information about Google Web Fonts, visit https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/ .

Google Analytics

This website uses Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics is only used if you have given your consent via our cookie banner (Art. 6 (1) lit. a GDPR, Section 25 (1) TDDDG).

Google Analytics uses cookies or comparable technologies that enable an analysis of your use of our website. The information generated in this context (including truncated IP address, device and browser information, and user behavior) is transmitted to Google servers and processed there, possibly also by Google LLC in the USA. This transfer takes place on the basis of the EU Standard Contractual Clauses or, where certified, within the framework of the EU-U.S. Data Privacy Framework.

A data processing agreement has been concluded with Google in accordance with Art. 28 GDPR. You can withdraw your consent at any time via our cookie settings.Further information about Google Analytics and Google’s privacy policy can be found at: https://policies.google.com/privacy .

Google Ads Remarketing

This website uses the remarketing function of Google Ads provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This function is used to display interest-based advertising to you on other websites within the Google advertising network based on your usage behavior on our website.

These cookies are only used if you have given your explicit consent via our cookie banner (Art. 6 (1) lit. a GDPR, Section 25 (1) TDDDG). Without your consent, no remarketing takes place.

The data processed in the context of remarketing is stored in pseudonymized form; according to Google, it does not allow direct identification of your person.

You can withdraw your consent at any time via our cookie settings. In addition, you can disable interest-based advertising via Google’s ad settings: https://adssettings.google.com

Further information: https://support.google.com/adwords/answer/2676774?hl=de

Security

TELENORMA uses technical and organizational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Rights of the affected

Upon request, we will inform you in writing if and what personal data about you are stored with us. If you are registered as a user for the TELENORMA login, you have the option to view your data yourself and, if necessary, to change or delete it. If, despite our efforts to ensure that the information is accurate and up to date, incorrect information is stored, we will correct it at your request. You can revoke your consent to the storage of your personal information at any time by sending a short message for the future.

In addition, if you have any questions regarding the processing of your personal data, suggestions or complaints, you can contact our Group Data Protection Officer.

Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

Supervisory authority responsible for TELENORMA AG:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg Königstraße 10a, 70173 Stuttgart
www.baden-wuerttemberg.datenschutz.de

Corporate supervisor for data protection:

TELENORMA AG
Konzernbeauftragte für Datenschutz
Johannes-Brahms-Str. 4
72461 Albstadt

E-Mail: datenschutz@telenorma.ag