Cookie Policy (EU)

These provisions on the use of cookies were last updated on July 14, 2026. They apply to all individuals with permanent residence in the European Economic Area (EEA) as well as in Switzerland.

1. Introduction

Our website https://www.telenorma.de (hereinafter referred to as the “Website”) uses cookies and related web technologies. For the sake of clarity, we collectively refer to all such tools as “cookies” below. These data packages may be set both by us and by external service providers that we integrate. The following sections explain how and for what purposes we use these technologies on our platform.

2. What are cookies?

A cookie is a small text file that is transmitted when visiting a website and stored by your browser on the device you are using (such as a PC, smartphone, or tablet). When you revisit the website, the stored data may be sent back either to our servers or to the servers of the respective third-party providers.

3. What are scripts?

A script is executable program code. We use it to make our website dynamic, interactive, and fully functional. This code runs either on our servers or directly on your device.

4. What is a web beacon?

A web beacon (often referred to as a tracking pixel) is an invisible, small graphic element or snippet of text on a webpage. It is used to analyze visitor traffic and user behavior on the site. Various user data are collected and evaluated via this pixel.

5. Cookie categories

5.1 Strictly necessary and functional cookies
Some cookies are essential to ensure that the core functions of our website operate properly and that your personal settings (such as your selected language) are saved. These functional tools make your visit more convenient—for example, you do not have to re-enter form data when revisiting, and items in your shopping cart remain stored until checkout. We do not require separate consent for the use of these technically necessary cookies.

5.2 Analytical cookies
To continuously improve our website and adapt it to user needs, we use analytical cookies. They provide insights into how visitors navigate our website. These cookies are only activated after you have given your explicit consent.

6. Your consent

When you visit our website for the first time, a notification window (pop-up) will appear informing you about the use of cookies. By clicking the “Save settings” button, you consent to the use of the cookie categories and plugins you selected as described in this policy. You can generally block the storage of cookies via your browser settings. However, please note that in this case, our website may not function properly.

7. Managing, blocking, and deleting cookies

You can delete cookies at any time via your browser settings or prevent certain cookies from being set altogether. You can also configure your browser to ask for permission before storing a cookie. Detailed instructions can be found in your browser’s help section.

Please note: if you disable all cookies, there may be limitations in the display and functionality of our website. If you delete existing cookies in your browser, they will be set again when you revisit our website.

8. Your data protection rights

With regard to the processing of your personal data, you have the following legal rights:

  • Right to information: You have the right to know why your data is needed, what happens to it, and how long it is stored.
  • Right of access:You can request an overview of all personal data we hold about you.
  • Right to rectification and erasure: You have the right to correct incomplete or incorrect data or to request the deletion or restriction of your data.
  • Right to withdraw consent: You may withdraw any consent given for data processing at any time with future effect. Your data will then be deleted.
  • Right to data portability: You can request that we transfer your data to you or to another responsible party in a commonly used format.
  • Right to object: You have the right to object to the processing of your data. We will comply unless there are compelling legitimate grounds for processing that override your interests.

If you wish to exercise any of these rights, please contact us using the details below. If you are not satisfied with how we handle your data, we appreciate the opportunity to address your concerns directly; however, you also have the right to lodge a complaint with the relevant data protection supervisory authority.

9. Contact details

If you have any questions, comments, or feedback regarding this Cookie Policy or our data protection practices, please contact us at:

Germany

Website: https://www.telenorma.de

Email: info@telenorma.de