Data policy


We look forward to your visit to our website as well as your interest in our company and our products. In order to make you feel safe and secure when visiting our website, we take the protection of your personal data and its confidential treatment very seriously.

With these instructions on data protection, we would therefore like to inform you when we store which data and how we use it - of course, in compliance with the applicable German data protection regulations.

Annonymous data collection

When you access our web pages, our web servers automatically collect information of a general nature. This includes the type of web browser, the operating system used, the domain name of the Internet service provider, the IP address of the computer used, the website from which you visit us, the pages you visit, the date and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate this data only for statistical purposes and only in anonymous form.

Collection and processing of personal data

Personal data is only collected if you provide it on your own, for example to carry out an order, a survey, a competition or a registration for personalized services. There you will be informed about the intended processing purpose and, if necessary, your consent to storage. Your data is encrypted prior to transmission and processing to protect it from unauthorized access.

Exception here is the e-mail dispatch.

Use and distribution of the levied data

The personal data collected in the context of our web pages are used without your consent only for the order processing or processing of your inquiries and if necessary passed on to the appropriate group company. In addition, your consent to the use of your data in a TELENORMA managed, centrally managed customer and prospect database and a merger of your data in the TELENORMA Group. The use of this data remains limited to purposes of advertising and market and opinion research and is only possible for TELENORMA group companies and the TELENORMA trading organization within the Federal Republic of Germany. You can revoke your respective consent at any time with effect for the future.

Your data will not be sold, rented or otherwise made available to third parties. Transfers of personal data to state institutions and authorities are only possible within the framework of mandatory national legislation. Our employees, agencies and distributors are bound by us to strictest confidentiality.


In some areas of our pages so-called cookies are used. A cookie is a small text file that is stored on your hard drive by a website. Cookies do not harm your computer and do not contain viruses. The cookies on our website do not collect any personal data. We use the information contained in cookies to facilitate the use of our pages and to tailor them to your needs.

Of course, you can also view our website without cookies. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. Saved cookies can be deleted at any time in the system settings of your browser. If you do not accept cookies, however, this may lead to functional restrictions of our offers.


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

- browser type and browser version
- used operating system
- referrer URL
- host name of the accessing computer
- time of the server request

These data cannot be assigned to specific persons. A merge of this data with other data sources will not be done. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.


This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a default font will be used by your computer. For more information about Google Web Fonts, visit and in Google's Privacy Policy:

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install. The current link is

Remarketing- or rather "similar target groups" function of google inc.

This website uses Google's Google AdWords remarketing or "Like Audiences" feature. This feature is designed to help users of our Web site and other users with similar interests view their product recommendations and interest-based advertising based on their online user behavior when they visit other Google Display Network sites or do a Google search. When our advertisements are displayed on these websites, we receive information about visiting these websites, e.g. How many times our ad was viewed, how many clicks and visits were generated by a particular ad, and what content was accessed after clicking on an ad on our website.

The basis of this interest-based advertising is an analysis of online user behavior. Google uses cookies to carry out this analysis. Cookies are small text files that are generated by a web server and stored on your computer using the web browser you use while visiting a website on the Google Display Network or a specific Google service. These cookies contain information about your last visit or settings of your browser, such as the set language. The cookies are used to record website visits by uniquely identifying a web browser on a particular computer rather than identifying a person. All data is stored by using a pseudonym, so that a conclusion on the person of the user and thus a personal identification is not readily possible.

You can disable the use of cookies by Google by calling up the ad rules and implementing the opt-out accordingly. Alternatively, you can disable the use of third-party cookies by visiting the deactivation page of the network initiative and implementing the opt-out information listed there.

You can find more information about Google Remarketing or "Like Audiences" at:

You can view the Google Privacy Policy at:

In addition, you can control the setting of cookies through your browser settings (see above).


TELENORMA uses technical and organizational security measures to protect the data we manage against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Rights of the affected

Upon request, we will inform you in writing if and what personal data about you are stored with us. If you are registered as a user for the TELENORMA login, you have the option to view your data yourself and, if necessary, to change or delete it. If, despite our efforts to ensure that the information is accurate and up to date, incorrect information is stored, we will correct it at your request. You can revoke your consent to the storage of your personal information at any time by sending a short message for the future.

In addition, if you have any questions regarding the processing of your personal data, suggestions or complaints, you can contact our Group Data Protection Officer.

Corporate supervisor for data protection:

Group Representative for Data Protection
Johannes-Brahms-Str. 4
72461 Albstadt

This email address is being protected from spambots. You need JavaScript enabled to view it.


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